dt77's Privacy Policy
Your personal information matters to us — find out clearly how dt77 collects, uses, and stores your data.
Introduction & Scope
This privacy policy ("Policy") is issued on behalf of the dt77 platform ("we", "our", or "dt77") and applies to the dt77.bar website. When you use our platform, register, or use any of our services, the terms described in this policy apply to you.
We believe you should have full control over your personal information. That is why we are transparent in this policy about what data is collected and why, how it is used, and what your rights are.
Our platform is intended for users aged 21 and above only. We do not collect information from minors, and if any minor's information is collected by mistake, we will delete it immediately.
What Information Is Collected
dt77 collects only the information needed to deliver our services properly and to ensure user safety. The different types of information are detailed below:
Identity Information
The following information is collected for account creation and verification:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Government-issued identity document details (where required)
Financial & Transaction Information
We collect payment-related information to process deposits and withdrawals. dt77 processes transactions only through bKash, Nagad, Rocket, and Upay. Information collected includes:
- Mobile Financial Service (MFS) account number
- Transaction amount and date
- Transaction ID
Technical & Usage Information
When you visit our site, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited and time spent on them
- Referral URL (where you came from before reaching our site)
- Cookie and session data
Purpose of Data Use
dt77 uses collected information for the specific purposes described below. We never use your information outside of these purposes.
| Purpose | Details |
|---|---|
| Account Management | Creating and verifying accounts and ensuring secure login. |
| Transaction Processing | Successfully completing deposit and withdrawal requests. |
| Customer Support | Resolving your issues via live chat or email ([email protected]). |
| Security & Fraud Prevention | Detecting suspicious activity and maintaining platform security. |
| Legal Compliance | Meeting applicable legal and regulatory obligations. |
| Service Improvement | Analysing user experience to further improve the platform. |
| Communications | Sending important platform updates, policy changes, and transaction confirmation messages. |
Cookies & Tracking Technologies
The dt77 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the website, such as maintaining login sessions, security verification, and transaction processing. These cookies cannot be disabled because the website will not function properly without them.
Analytics Cookies
These cookies help us understand how visitors use the site — which pages are visited most, where issues arise, and so on. This information is fully anonymised and the collected statistics are used only for service improvement.
Preference Cookies
These cookies remember your preferences such as language choice or interface settings, so you do not have to adjust them again on your next visit.
Data Storage & Security
Keeping your personal information secure is one of dt77's highest priorities. We use industry-standard security measures to prevent unauthorised access, modification, or disclosure.
SSL Encryption
All data sent to and received from our website is encrypted using SSL (Secure Sockets Layer) technology. This means there is no risk of your personal and financial information falling into the hands of third parties.
Data Retention Period
We retain your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required by legal obligations. After an account is closed, certain information may be retained for a defined period for legal reasons. Once the required period has passed, the information is securely deleted.
Access Control
Only authorised staff can access your information, and their access is limited to what is necessary for their specific role. All our staff are required to comply with strict confidentiality agreements.
Data Sharing with Third Parties
dt77 does not sell, rent, or trade your personal information. However, limited information may be shared with third parties in certain specific circumstances:
Service Providers
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay) and platform operations. Only the information necessary for them to provide their services is shared with these partners, and they operate under strict confidentiality agreements.
Legal Requirements
In response to a court order, legal process, or lawful request from a government authority, we may be required to disclose information in compliance with applicable law.
Fraud & Crime Prevention
Relevant information may be provided to the appropriate authorities to prevent suspected fraud, money laundering, or other illegal activity.
Your Rights
You have the following rights regarding your personal information. To exercise any of these rights, please contact our support team.
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: If any information we hold about you is incorrect, you may request that it be corrected.
- Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
- Right to Restrict Processing: For specific reasons, you may request that the processing of your information be restricted.
- Right to Data Portability: You may request your information in a structured, commonly used format.
- Right to Object: You may object to the processing of your information for specific purposes.
- Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.
To exercise any of the rights listed above, please contact our support team. Once we have properly verified your request, we will act on it promptly. In some cases, legal obligations may require us to retain certain information.
Minor Protection
dt77 is a platform strictly for adults (aged 21 or above). We do not knowingly collect personal information from any minor.
Our registration process includes age verification measures. If we become aware that a minor is using our platform, we will immediately close that account and delete all information collected.
If you believe a minor has registered on our platform, please notify our support team immediately.
Policy Changes
dt77 may update this privacy policy from time to time. If any significant changes are made, we will post a notice on our platform and send a message to your registered email address.
Continuing to use our services after any changes are made will be considered as your agreement to the terms of the updated policy. We therefore recommend that you visit this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data rights, please contact our support team:
Our live chat support is available 24 hours a day, 7 days a week. Support is available in both Bengali and English.
Send your detailed complaint or request to [email protected].
After receiving your data-related request, we will process it as quickly as possible. Complex requests may take a little more time, but we will keep you informed of the progress.